Boots CS-1000 Handbücher

Boots CS-1000 Technical Information (622 Seiten)

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Inhaltsverzeichnis

IP Phones Fundamentals

1

Contents

3

Nortel IP Phone 2002 41

4

Nortel IP Phone 2004 57

4

Nortel IP Phone 2007 101

6

Nortel IP Phone 1210 121

6

Nortel IP Phone 1220 137

7

Nortel IP Phone 1230 155

7

Nortel IP Softphone 2050 189

8

NN43001-368 05.02 26 May 2009

10

Nortel IP Phone 1110 275

11

Nortel IP Phone 1120E 293

11

Nortel IP Phone 1140E 313

12

Nortel IP Phone 1150E 333

13

Features 369

14

Specifications 435

14

802.1Q VLAN description 439

14

Headset support 581

16

Language enhancement 591

16

TFTP Server 593

17

Call features 607

17

New in this release

19

Subject 23

23

24 New in this release

24

How to get Help

25

26 How to get Help

26

Nortel IP Phone 2001

27

• “Services menu” (page 29)

28

— Message/Inbox

30

— Services

30

— Goodbye

30

Installation and conﬁguration

33

Conﬁguring the IP Phone 2001

34

Replacing an IP Phone 2001

38

TYPE: 2001P2

39

40 Nortel IP Phone 2001

40

Nortel IP Phone 2002

41

• “Services menu” (page 44)

42

• handset cord

48

• Getting Started Card

48

Conﬁguring the IP Phone 2002

50

Replacing an IP Phone 2002

54

56 Nortel IP Phone 2002

56

Nortel IP Phone 2004

57

• “Services menu” (page 60)

58

Central Answering Position

62

Conﬁguring the IP Phone 2004

67

Figure 9

69

Replacing an IP Phone 2004

71

REQ: OUT

72

TYPE: 2004P1, 2004P2

72

Procedure 16

79

IP Phone 2004

81

Virtual Ofﬁce

81

Extension microphones

85

• “Services menu” (page 87)

86

Figure 16

96

POE module

96

Nortel IP Phone 2007

101

102 Nortel IP Phone 2007

102

Figure 18

102

IP Phone 2007

102

Keys and functions

103

Services menu

104

Local Tools menu

105

— Handsfree

106

Touch panel

107

Dialpad entry

108

Display characteristics

109

Application area

110

Information line display

111

Soft key label display

111

Feature key label display

111

Tools/Navigation area

112

Before you begin

114

First-time installation

114

Conﬁguring the IP Phone 2007

114

Connecting the components

115

• obtaining the IP parameters

117

Redeploying an IP Phone 2007

118

Replacing an IP Phone 2007

119

TYPE: 2007

120

TN: LLL S CC UU

120

Nortel IP Phone 1210

121

Description

122

Components and functions

123

• “Services menu” (page 124)

123

• Telephone Options

124

126 Nortel IP Phone 1210

126

Conﬁguring the IP Phone 1210

130

Redeploying an IP Phone 1210

134

Replacing an IP Phone 1210

135

TYPE: 1210

136

Nortel IP Phone 1220

137

• “Services menu” (page 141)

139

• Password Administration

141

• 1. Preferences

142

• 2. Local Diagnostics

142

Display characteristics 143

143

• feature prompt strings

144

• user-entered digits

145

Package components

145

Conﬁguring the IP Phone 1220

148

Figure 28

149

IP Phone 1220 connections

149

Startup sequence

151

Replacing an IP Phone 1220

152

Procedure 38

153

154 Nortel IP Phone 1220

154

Nortel IP Phone 1230

155

• “Services menu” (page 159)

157

Display characteristics 161

161

• caller number

162

• caller name

162

Conﬁguring the IP Phone 1230

166

Figure 31

167

IP Phone 1230 connections

167

Replacing an IP Phone 1230

170

Procedure 43

171

172 Nortel IP Phone 1230

172

Expansion Module

173

Features

177

Installation

180

Operating parameters

182

IP Phone 1230

183

Services key operation

185

LED test

186

Character test

186

Set Info

186

Firmware

187

Nortel IP Softphone 2050

189

ATTENTION

191

Additional features

192

Language support

193

Call Control window

193

• keypad dialing keys display

197

• feature keys display

197

USB audio adapters

198

USB Headset Adapter

198

Registration

198

Display characteristics 199

199

Jitter buffer

200

Echo cancellation

200

Clock synchronization

200

QoS settings

201

Application thread priorities

202

Frame size

202

Licenses

203

Check out license

204

Cached license

204

Evaluation period

204

License restrictions

204

Licenses 205

205

• Microsoft Windows XP

206

Licenses 207

207

Procedure 45

207

Installing the License Server

207

Obtaining a valid license

208

• “Manual server ” (page 209)

209

Configure as a service

210

Server Redundancy

210

License ﬁle

210

FLEXnet licensing error codes

212

Troubleshooting

212

Licenses 213

213

Procedure 48

213

Figure 33

213

Server status window

213

Licenses 215

215

Figure 35

215

Servicelog.log file window

215

Procedure 51

215

216 Nortel IP Softphone 2050

216

Procedure 52

216

Viewing System Settings

216

Procedure 53

216

Licenses 217

217

Figure 36

217

Procedure 54

217

220 Nortel IP Softphone 2050

220

Procedure 56

220

Key number assignments

221

— Volume adjustment

223

• Partial DHCP

225

226 Nortel IP Softphone 2050

226

Remote installation

227

230 Nortel IP Softphone 2050

230

Procedure 63

230

Redeploying software

230

Procedure 64

231

Removing software

231

232 Nortel IP Softphone 2050

232

Procedure 65

233

Windows QoS Packet Scheduler

235

1. Obtain the IP parameters

236

Maintenance

237

• “System data” (page 238)

237

• “User data” (page 238)

237

System data

238

User data

238

Ethernet statistics

239

IP Networking Statistics

240

ICMP Statistics

241

Audio Connection Data

241

Last call parameters

242

General audio parameters

242

USB Headset Data

243

Telchemy VQMon

243

PC System Information

244

Personal Call Recording Data

245

Licensing Data

245

246 Nortel IP Softphone 2050

246

Conﬁguration

249

Operation

250

WLAN Handset 6120, and WLAN

251

Handset 6140

251

6120, and WLAN Handset 6140

252

Application software 255

255

MVC 2050 components

256

MVC 2050 Call Handling screen

257

Call Handling icons

261

Menu Bar icons

261

Toolbar icons

262

System Input Panel

262

MVC 2050 installation

264

MVC 2050 removal

265

Settings

266

Connection history

266

Hardware ID

267

Dialing formats

269

Profiles

269

• Server unresponsive

270

• Server connected

270

• Audio quality slider tab

270

• Advanced Audio

270

Listener IP

272

802.1p and DiffServ

273

MVC 2050 and WLAN

273

Wireless Fidelity

274

Roaming and handover

274

Nortel IP Phone 1110

275

• “Services menu” (page 278)

277

• Password Admin

279

280 Nortel IP Phone 1110

280

Figure 42

280

IP Phone 1110 display area

280

• number plate and lens

282

Conﬁguring the IP Phone 1110

284

286 Nortel IP Phone 1110

286

Figure 44

286

Stand cover removed

286

Figure 45

287

IP Phone 1110 connections

287

TFTP ﬁrmware upgrade

290

Redeploying an IP Phone 1110

290

Replacing an IP Phone 1110

291

292 Nortel IP Phone 1110

292

Nortel IP Phone 1120E

293

• “Services menu” (page 296)

294

Conﬁguring the IP Phone 1120E

303

Figure 49

305

Figure 50

305

Redeploying an IP Phone 1120E

309

Replacing an IP Phone 1120E

310

312 Nortel IP Phone 1120E

312

Nortel IP Phone 1140E

313

Display characteristics 319

319

Conﬁguring the IP Phone 1140E

323

Figure 55

325

Figure 56

325

326 Nortel IP Phone 1140E

326

Figure 57

326

IP Phone 1140E connections

326

Figure 58

327

Cable routing tracks

327

Replacing an IP Phone 1140E

330

Procedure 91

331

332 Nortel IP Phone 1140E

332

Nortel IP Phone 1150E

333

Description 335

335

Figure 59

335

• “Services menu” (page 339)

336

Agent default configuration

338

Supervisor key configuration

339

342 Nortel IP Phone 1150E

342

Conﬁguring the IP Phone 1150E

347

Figure 62

349

Figure 63

349

Remove the stand cover

349

350 Nortel IP Phone 1150E

350

Figure 64

350

IP Phone 1150E connections

350

Figure 65

351

Redeploying an IP Phone 1150E

354

Replacing an IP Phone 1150E

355

356 Nortel IP Phone 1150E

356

Figure 68

362

Installation 363

363

Figure 69

363

• Display diagnostics

366

• Set Info

366

Corporate Directory

370

Personal Directory

370

Redial List

370

Callers List

370

Telephony features 371

371

372 Features

372

Media security

373

Configuration

374

Telephony features 375

375

Media Security information

377

Live Dialpad

377

Normal Mode Indication

378

Caller ID display order

378

Languages

378

Telephony features 379

379

• “Soft keys” (page 382)

380

Network features

382

• “Full Duplex ” (page 382)

382

• 1 for 10 Mb/s

383

384 Features

384

Procedure 102

384

Checking Ethernet statistics

384

• Link: Up

385

• Duplex: Full

385

• Speed: 10 (Mb) or 100 (Mb)

385

386 Features

386

Procedure 105

386

Network features 387

387

Procedure 106

387

802.1x EAP enhancements

389

390 Features

390

Procedure 107

390

• Manual A (default)

391

392 Features

392

Figure 71

392

Fingerprint verification

392

Figure 72

392

Fingerprint value screen

392

• Version—3

393

• Key Usage—Digital signature

393

Signed file script

395

• Unsigned data file

396

• Public Signing Certificate

396

Network features 401

401

402 Features

402

Figure 74

402

Network features 403

403

Figure 75

403

404 Features

404

• IP Phone 1220

405

• IP Phone 1230

405

• full DHCP mode

406

• port number = 4100

407

• a subnet mask option

409

• Action code values:

413

418 Features

418

Figure 76

418

DHCP message format

418

Network features 419

419

IP acquisition sequence

420

Network features 421

421

Figure 77

421

IP acquisition phase: Case 1

421

422 Features

422

Figure 78

422

Network features 423

423

Figure 79

423

• A subnet mask option

424

Network features 425

425

Network features 427

427

428 Features

428

Network features 429

429

430 Features

430

Warnings:

431

Other compliancies

433

Appendix

435

Speciﬁcations

435

Environmental speciﬁcations

437

438 Specifications

438

802.1Q VLAN description

439

440 802.1Q VLAN description

440

IP Softphone 2050 support

441

442 802.1Q VLAN description

442

VLAN IDs 443

443

Enhanced DATA VLAN 445

445

446 802.1Q VLAN description

446

Provisioning the IP Phones

447

Automatic provisioning

449

Automatic configuration

458

• <DEVICE>.PRV

470

• 00:13:65:FE:F4:D4

471

• 001365FEF4D4

471

• 00 13 65 FE F4 D4

471

• Manual provisioning

473

• Factory default

474

IP Phone reset

475

Factory default

475

Phone 2033

501

Figure 81

506

Define new scope

506

Figure 82

506

Figure 83

507

Figure 84

507

Activate the scope

507

Procedure 113

508

Figure 85

508

Figure 86

509

Predefined Options and Values

509

Figure 87

509

Change Options Type

509

Figure 88

510

Figure 89

510

Scope and Scope options

510

Install ISC DHCP Server

511

Conﬁgure ISC DHCP Server

512

Example 1: Configuration file

514

• dhcpconfig

515

• dhcptab

515

• in.dhcpd

515

• entering the following:

516

• Use the dhtadm command:

516

Gratuitous Address Resolution

519

Protocol Protection

519

522 Local Tools menu

522

— 4. Auto Lock

523

Local Tools options

524

• 1. Display Settings

525

• 2. Languages

525

• 3. Headsets

525

Local Diagnostics

526

Network Configuration

526

Lock Menu

527

• 1. Contrast

529

• 2. Language

529

IP Phone diagnostic utilities

531

Network diagnostic utilities

532

Procedure 119

535

Procedure 120

535

Executing Ping

535

Remote Mode

537

Procedure 125

538

Procedure 126

538

Procedure 127

539

Entering an IP address

539

Procedure 131

541

Procedure 132

541

Changing the number of Hops

541

Procedure 133

542

Tracing a route

542

Procedure 134

542

Procedure 138

544

Checking Device ID

544

Procedure 139

544

Checking Authenticator ID

544

Procedure 140

545

Browsing IP Statistics

545

Procedure 141

545

Browsing RUDP Statistics

545

Local Mode data display pages

546

• PacketTx = packets sent

547

• PacketRx = packets received

547

Figure 96

548

Figure 97

549

• HWID = IP Phone hardware ID

550

• SbMask = subnet mask

550

Figure 99

551

Figure 100

552

Figure 101

553

Ping data display page

553

Figure 102

553

Tracert data display screen

553

Figure 103

554

Figure 104

555

Figure 105

555

Figure 106

556

• Hardware ID

557

• Terminal Type

557

• Release Number

557

• Manufacturer Code

557

Set IP Information

558

Ethernet Information

559

Server Information

559

Using CLI Commands

559

IDU commands

559

Procedure 143

562

Trace complete

564

Procedure 144

564

Procedure 145

565

Procedure 146

566

• Gateway IP address

567

Procedure 148

569

• IP/MaxPing/MaxHop

570

• Tracert

570

Figure 109

571

3. Ethernet Statistics

573

4. IP Network Statistics

575

Figure 111

576

IP Networks Statistics screen

576

5. USB Devices

577

6. Advanced Diag Tools

577

Headset support

581

Manual configuration

582

Pairing your headset

583

584 Headset support

584

Introduction 585

585

586 Headset support

586

Introduction 587

587

Procedure 155

587

Universal Serial Bus audio

588

Configure the headsets 589

589

Activate USB Audio

590

Language enhancement

591

TFTP Server support

592

Synchronizing the language

592

TFTP Server

593

Pre-download checklist

594

Updating IP Phones ﬁrmware

595

Updating the ﬁrmware

596

• 1140e.cfg

597

• 1150e.cfg

597

598 TFTP Server

598

Figure 112

603

Procedure 160

603

Downloading a font ﬁle

603

604 TFTP Server

604

Figure 113

604

TFTP Server on a network

604

Call features

607

610 Call features

610

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